Our contact details
Name: Bereavement Support Network Ltd
Address: C/o House of Print, Bridgeside, Squires Gate Lane, Blackpool, Lancashire FY8 2SN
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details).
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To begin the process of stopping junk mail being sent to the deceased and to confirm to you once processed.
We share this information with the Bereavement Register (Part of the REaD Group) and may share with other mail suppression organisations in the future.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
How we store your personal information
Your information is securely stored on our cloud servers.
We keep all contact information for 12 months. We will then dispose your information by using audited and secure data deletion processes.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com or write to Bereavement Support Network Ltd, House of Print, Bridgeside, Squires Gate Lane, Blackpool, Lancashire FY8 2SN if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Bereavement Support Network Ltd, House of Print, Bridgeside, Squires Gate Lane, Blackpool, Lancashire FY8 2SN
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk